Wednesday, June 6, 2007

Vertical model of VW?

So I'd like to share some thoughts about how I imagine the vertical of VW might evolve from its current fragmented form. Right now it seems that most VW (I am talking about "free from" VW and not WoW style) have adapted the following structure:
  • Endusers – like in everyday life people consume services and goods in the form of entertainment, education, shopping, leisure etc. They also interact socially.

  • Infrastructure and service providers – these could be stores, data centers, media outlets, financial services, project integrators (like ESC), marketers (like Centric ) retailers etc. Out of these some are extensions of larger RW brands and some are local "in world".

  • World "owners" – these are the entities making the rules and deciding upon the theme, content and so on. At this point in time they are key players that drive the industry forward with new ideas and concepts.

  • Platforms - providers of the basic engines behind the experience (like Forterra, SL, BigWorld and so on)
Obviously some of the current VW have a few of these functions merged (i.e. – SL is both platform and world owner and as such didn’t need someone to build their world at day one). As this is an emerging vertical there is still very little clarity as to where it might go. This will also depend on VW going towards Metaverse style models that are all inclusive environments or limited functionality theme specific outlets (like MTV Virtual Laguna Beach).

After several talks to people in the industry my current thoughts are somewhere along these lines:
  • Platforms are the most challenging technically and suffer the most form lack of interoperability. They take a long time to develop, witching costs are high and are investment intensive. For these reasons I foresee this as one of the places more likely to see the big names (Google, MS) so future consolidation and/or standardization is a probable outcome. With that in mind it is safe to assume that better tools for rapid deployment will lower the technical barriers to creating VW in the future.

  • Service and infrastructure - right now this is a really segmented area, with some businesses just small time and others large brands. This sector could split up into two where the bottom is basic infrastructure (financial, V real estate, security, IT and so on) and on top of it a myriad of retail or consumer businesses. At the end of the day if these worlds are going to scale up most of the basic service providers need to consolidate and be big names that can support large scale operations. Moreover, leveraging their RW brand trust (say like banks or insurance) will make it easier to attract heavy clients in VW as well.

  • Integrators - integrators and world builders today thrive on the fact that platforms are not easy to use and thus this function is critical for players who are not technology companies (MTV, BBC, WalMart). They make much less sense in a world where big players offer wide range services, interoperability is better and platforms are more ubiquitous. Current vertical players (like ESC or Chung) will either consolidate or shrink.
  • World owners - right now they are the driving force (have the crazy ideas) in a wider perspective there is a very strong survivability bias - some will be big and others disappear or remain niche players. Here again big names might come up.

In moving from niche to global mass market VW will need to adapt their verticals to be coherent within the larger scheme of things and within RW sensibility.

MC

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